How much is shipping?

AUSTRALIA // Free in Australia for orders over $50! Standard Aus Post shipping rates will be used for orders under $50.

NEW ZEALAND// $15 Flat Rate

How long does it take you to send out orders?

Orders usually leave our warehouse within 1 - 3 business days. At times of sales, seasonal offers and launches, there may be a delay in processing orders. We ask for your patience in these busy times.
Once your order is posted you will be notified via email which will include tracking details.

How can I pay for my order?

We accept credit card payments (Visa, Mastercard & American Express) and Paypal. We now offer payment via Zip Pay + AfterPay. Buy now, pay later over 4 easy fortnightly instalments. Pay no interest or hidden costs. Easy instant approval. To learn more click HERE to be taken to the AfterPay website.

What is your return policy?

Please refer to our returns and exchanges policy in the footer of our website.

Are your products safe for children and babies?

Our products are safe for children aged 2 and over (due to the use of some essential oils).

Are your products safe to use in pregnancy?

Some essential oils should be avoided during pregnancy. Please contact us if you have any questions or concerns about certain products.

Are your products Vegan or tested on animals?

All products are 100% vegan! We are proudly registered with CCF as a vegan company and would never test on animals.

Can I use your products on Sensitive Skin?

All skin is different therefore we cannot speak for everyone, however the ingredients we use are gentle and designed for all skin types. If you experience any irritation or discomfort please discontinue use. You can also search by skin type from our homepage menu.

Can I stock your products in my shop?

We are not currently taking on any new wholesale accounts. Sorry!

Do your products have an expiry date?

All products by law are required to have an expiration date. Our products have a 2 year expiry or 12 months from products being opened.

Are you an Australian owned company?

Yes! All of our products are manufactured in Australia. All of our packaging and raw ingredients are bought from Australian companies.

When was Cedar and Stone founded?

2014

How natural are your products?

We realise that some other products on the market label themselves as natural when really, they just aren't. It's disappointing but that's how C + S evolved. We are avid label readers and are passionate about creating real, honest products with easy to understand ingredient lists. Every single ingredient you see in our products is derived from either a vegetable, bark, flower, tree, herb, fruit or seed.

Where can I buy your products?

Our products are available for purchase through our website and our flagship store in Burleigh on the Gold Coast.

Do you support any charities?

Absolutely! Cedar + Stone has proudly partnered with Eden Reforestation who plant a tree for every sale we make. You can read more HERE.

STILL HAVE QUESTIONS?

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